Job Description

Customer Service Advisor
Leicestershire - Hybrid working
£26,229.09 + Bonus
16th February Start Date
* Are you passionate about delivering exceptional customer service?
* Do you thrive in busy environments where every call counts?
* Would you like to join a forward-thinking company with excellent training and career development opportunities?
The Company:
ER Recruitment are working with a well-established, innovative business who pride themselves on delivering outstanding service to customers and businesses nationwide. They are expanding their team and want customer-focused individuals who enjoy working in a fast-paced environment where success is recognised and rewarded.
Role & Responsibilities of the Customer Service Advisor:
* Manage a high volume of inbound customer calls and emails, providing clear and helpful responses
* Work towards daily call and performance targets
* Resolve queries relating to accounts, deliveries, billing, ...

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