Customer Service Advisor

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do:

• Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.

• Log call details in our management systems and ensure responses meet SLA requirements.

• Maintain expert knowledge of our products and applications to provide accurate guidance.

• Ensure all contractual service level agreements are consistently met.

What We´re Looking For:

• Is proficient or bilingual in Danish  and has an advanced level of English.

• Puts the customer first and has exceptional customer-care skills.

• Can effectively qualify customer ne...