Customer Service Advisor

We are looking for a talented Customer Service Advisor to join our team specializing in Customer service and parts support for our Customer Support Centre in Scoresby.

• Be the first point of contact for our valued customers across the South Pacific region, delivering exceptional service and building strong relationships.
• Respond promptly and professionally to parts-related inquiries received via phone calls and emails, ensuring customers receive accurate and timely information.
• Assist with parts interpretation , leveraging your knowledge and resources to identify and provide the correct parts for customer needs.
• Offer expert advice on part suitability, guiding customers through the best solutions for their specific jobs and applications.
• Process orders and quotes efficiently , ensuring accuracy and timeliness to meet customer expectations.
• Collaborate wit...