Job Description

CUSTOMER SERVICE ADVISOR

TEMPORARY ONGOING

MONDAY TO FRIDAY 8:30AM TILL 5:00PM

£13.10 PER HOUR

NG15 – NOTTINGHAM

LOOKING FOR SOMEONE TO START MONDAY 3RD MARCH - WOULD HAVE TO WORK BOTH SATURDAY 14TH & SUNDAY 15TH MARCH     

Our client here at Elizabeth Michael is currently seeking an experienced temporary to permanent customer support advisor. You will be working within a great environment with a very friendly and welcoming team providing support to new and existing customers.

Main responsibilities:

Manage and download, Check and input web orders throughout the day

Respond to enquiry emails

Respond to complaint emails

Respond to complaint/query messages on chat

Assisting with overflow of calls as directed

To ensure a consistently high level of service is provided by;

Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the releva...

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