Job Description

What we expect

Job Responsibilities

  • Ensure the timely recording of any safety incidents and customer complaints notified via Central Service Administration team
  • Processing Addition, Cancellation and Amendment SAF’s in a timely manner
  • Ensuring all the relevant documents are attached behind Group Contracts in Navision
  • Applying Endorsements on monthly basis (includes sending out Endorsement Prelists)
  • Uplifting callout rates on monthly basis
  • Invoicing Service Contracts (includes checking the Invoice Prelists for possible errors, manual invoicing, After Service Rendered invoicing, keeping Invoice Summary Sheet up to date)
  • Assisting with any SAF related queries
  • Providing Branch Support with any Service Administration related tasks (Updating PO numbers on existing Contracts, providing training as and when required, updating Navision with Customer email addresses or contact det...

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