Customer Service Advisor (Part-time)

Customer Service Advisor

About the Role

We are looking for a dedicated and service‑minded Customer Service Advisor to join our Customer Operations team in a part‑time position of approximately 20%. This role is particularly well‑suited for a student who wants to gain hands‑on experience in customer service while balancing studies.

As a Customer Service Advisor, you will support our merchants’ customers with inquiries related to order management, invoicing, and payment follow‑up via phone, email, and chat. You will also contribute to pre‑collection activities, administrative tasks, and process improvements. Working closely with internal teams, you will help maintain high service standards and ensure a seamless customer experience.

Key Responsibilities

1. Customer Support

• Provide high‑quality customer service to our merchants’ customers through p...