Job Description

Customer Service Advisor

Location: Cumbria
Type: Permanent

The Company

Our client is a prestigious and well-established housebuilder with over 60 years' experience in the UK construction industry. Operating across the North of England, they are recognised for delivering high-quality new build homes while placing sustainability and community impact at the heart of everything they do.

Due to continued growth, they are now seeking a Customer Relations Advisor to support the delivery of a 5-star customer experience across the region.

The Role

As Customer Service Advisor, you will play a key role in ensuring homeowners receive a professional, efficient and customer-focused aftercare service. Working closely with the Customer Relations Manager, build teams and customer care technicians, you will help maintain high service standards throughout the customer journey.

This is a people focused role requiring excellent communication skills, str...

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