Job Description

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, exceptional communication, listening, and problem-solving skills, and an interest in getting into insurance. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Compensation:

$50,000+ yearly

Responsibilities:
  • Maintain customer accounts and update with new account information as needed

  • Record customer interactions and follow up on their experience with our company

  • Work closely with the sales lead to stay up-to-date on service and product knowledge

  • Find patterns in customer complaints and bring them to the team for improvement

  • Refer to customer scripts when working through difficult situations and refer to a super...

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