Customer Service Advisor

Your Role 

In assigned territory act as first contact point for customers. Process orders and coordinate complaint management/returns with relevant stakeholders to achieve high customer service excellence.

Responsibilities 

Act as first contact point for customer service:

• Process customer orders and re-orders according to quality standards and targets.
• Evaluate and identify opportunities to drive process improvements continuously.
• Complete relevant reporting and admin tasks.
• Coordinate customer complaints, returns management
• Represent contact point for customers for any kind of questions related to delivery/order management

Skills 

• Experience of working in a similar role

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it...