Job Description

Customer Service Advisor

JW-CSA-3_1767960319 Posted: 09/01/2026

Customer Care Advisor

Location: Winsford | Full-Time | 3 months temp (initially) with a view to go perm | 24/7 Helpdesk Environment

My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests.

As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers.

Key Responsibilities

  • Act as the first point of contact for queries via phone
  • Log, allocate, and update service requests accurately
  • Coordinate with engineers, operations teams, and contra...

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