Customer Service Agent

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can’t wait to get started!

$17.50 hourly

• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints


• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction


• Answer incoming calls on product and service questions, customer complaints, and general customer inquiries


• Identify common customer issues and bring them to the attention of the team


• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed