Job Description
Simplistic is looking for a Customer Service Agent to support our Customer Support Team. The Support Team is so much more than customer service. Using chats, phone calls and emails, you'll be there to listen, teach, problem solve and explore growth opportunities with Simplistic merchants. You are a business coach, helping merchants reach their full potential.
As a Customer Service Agent, you will play a crucial role in helping the rapid growth of Simplistic while constantly looking for new ways to impact and disrupt markets. You will be the first point of contact in providing the best business guidance for our merchants to sell their products and services online and offline; increasing the confidence of our merchants to grow and develop their business. All Customer Service Agents work a combination of weekdays, weekends and holidays in a full-time capacity. You will do all of this whilst working from home with the equipment that we provide.
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