Job Description
How you'll help us Keep Climbing (overview & key responsibilities)
As a Below Wing Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible.
**Summary of responsibilities:**
• Oversees and coordinates operational performance, including safety, on‑time departure (D0), security, and customer service delivery.
• Demonstrates strong analytical, organizational, and administrative skills, with the ability to multi‑task and manage multiple operational priorities simultaneously.
• Promotes teamwork and collaboration with business partners, vendor workforce, and leadership.
• Observes below‑wing operations—including ramp handling, cargo handling, and safety/security procedures—to ensure full compliance with Delta requirements.
• Participates with Delta lead...
As a Below Wing Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible.
**Summary of responsibilities:**
• Oversees and coordinates operational performance, including safety, on‑time departure (D0), security, and customer service delivery.
• Demonstrates strong analytical, organizational, and administrative skills, with the ability to multi‑task and manage multiple operational priorities simultaneously.
• Promotes teamwork and collaboration with business partners, vendor workforce, and leadership.
• Observes below‑wing operations—including ramp handling, cargo handling, and safety/security procedures—to ensure full compliance with Delta requirements.
• Participates with Delta lead...
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