Customer Service Agent - Colombia

The Customer Service Agent manages the resolution of doubts and incidents in the processes of user registrations, file downloads, content uploads, as well as subscriber registrations and cancellations, in order to respond to users, collaborators and designers quickly and efficiently.

This role also manages the live chat, providing support and solutions to all types of urgent queries, with the aim of maximising the user experience through personalised and immediate treatment.

What do we offer?

Available schedule: Thursday to Monday, from 18:00 PM to 2:00 AM

(The first week, there will be a training onboarding in the morning).

In‑house English classes

Premium account on Freepik.com

Multicultural team of about 500 people

Private medical insurance