Customer Service Agent (Driver)

About The Role

The primary objective is to ensure the safe and timely loading, delivery and unloading of groceries to meet agreed delivery schedules. To ensure a high standard of customer service by ensuring there is zero damage to customers’ property. Utilisation of ‘sign on glass’ technology for all deliveries. To manage SH&E responsibilities in line with the SH&E policy. The customer service agent is to carry out pre-shift inspections of vehicles and ensure vehicles are kept clean internally and externally.

As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.

What You'll Do

• Exceptional customer service
• Have the ability to manage difficult customer situations
• Well developed verbal and written communication skills
• Good interpersonal skills, be friendly and courteous
• Ability to work independentl...