Customer Service Agent

SUMMARY

 The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND

RESPONSIBILITIES 
Label Control:
• Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out.

 Yard Coordination:
• Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are mo...