Job Description
People who are hired for Customer Service positions, like this one, will receive a bonus of 1.5 salaries, within the first 6 months.
Position Summary
The Call Center Specialist position is responsible for answering emergency incoming calls and providing excellent customer service to the client, following program guidelines and call center standards.
General Job Responsibilities
Provide excellent customer service over the phone to luxury vehicle owners of different brands.
Monitor live feeds to identify emergencies and respond accordingly based on the specific scenario.
Provide support over the phone to the Police when a vehicle is reported stolen, following the stablished protocols.
Assist the customer in any type of emergency, and connect with the respec...
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