Customer Service Agent - Part Time

Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time, Remote Compensation: $21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business. Key Responsibilities: Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses. Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience. Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their need...