Job Description
Customer Service Agent – Slovenian Speaker
Sofia, Bulgaria (On-site) | Full-time
Are you a Slovenian speaker with strong communication skills and English at the B2 level ? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.
Role Overview
As a Customer Service Agent , you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.
Key Responsibilities
Handle inbound customer inquiries via phone, email, and chat
Provide accurate and clear information about products and services
Resolve customer issues efficiently and professionally
Maintain high levels of customer satisfaction
Follow internal policies, procedures, and quality standards ...
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