Job Description

Customer Service Agent – Slovenian Speaker
Sofia, Bulgaria (On-site) | Full-time

Are you a Slovenian speaker with strong communication skills and English at the B2 level ? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.

Role Overview

As a Customer Service Agent , you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.

Key Responsibilities

  • Handle inbound customer inquiries via phone, email, and chat

  • Provide accurate and clear information about products and services

  • Resolve customer issues efficiently and professionally

  • Maintain high levels of customer satisfaction

  • Follow internal policies, procedures, and quality standards ...

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