Job Description
Customer Service Agent – Slovenian Speaker
Sofia, Bulgaria (On-site) | Full-time
Are you a Slovenian speaker with strong communication skills and English at the B2 level? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.
Role Overview
As a Customer Service Agent, you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.
Key Responsibilities
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Handle inbound customer inquiries via phone, email, and chat
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Provide accurate and clear information about products and services
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Resolve customer issues efficiently and professionally
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Maintain high levels of customer satisfaction
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Follow internal policies, procedures, and quality standards
Working Schedule ...
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