Job Description
We are seeking a motivated Customer Service Agent to join our team, supporting our industrial/manufacturing operations. The ideal candidate will play a key role in maintaining high customer satisfaction by providing excellent service and efficient communication.
Client Details
This opportunity is with a well-established company in the industrial/manufacturing sector. They are a reputable medium-sized organisation committed to delivering quality services and maintaining strong relationships with their clients.
Description
Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Process customer orders accurately and efficiently, ensuring timely delivery.
Collaborate with internal teams to resolve customer issues and provide updates.
Maintain accurate customer records and update account information as needed.
Assist with handling complaints, providing solutions, and following up to ensure resolut...
Client Details
This opportunity is with a well-established company in the industrial/manufacturing sector. They are a reputable medium-sized organisation committed to delivering quality services and maintaining strong relationships with their clients.
Description
Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Process customer orders accurately and efficiently, ensuring timely delivery.
Collaborate with internal teams to resolve customer issues and provide updates.
Maintain accurate customer records and update account information as needed.
Assist with handling complaints, providing solutions, and following up to ensure resolut...
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