Job Description

Key Responsibilities:

  • Experience in customer service or a BPO setting is preferred.
  • Excellent verbal and written communication skills, with a strong command of (English).
  • Ability to handle customer concerns with patience and professionalism.
  • Strong problem-solving and troubleshooting skills.
  • Familiarity with CRM software and other customer support tools is a plus.
  • Flexibility to work in shifts, including nights and weekends, as per business needs.
  • Ability to thrive in a fast-paced, target-driven environment.
  • Strong team player with a positive attitude.

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