Customer Service & Supply Chain Coordinator

Order-to-Cash

• Process customer orders and manage delivery creation and shipment activities in SAP (SD and MM);


• Maintain communication with customers, sales, third‑party warehouses, and logistics partners.;


• Handle customer inquiries, delays, changes, and complaints.

Logistics Coordination

• Coordinate daily transport activities for containers, trucks, and bulk shipments;


• Prepare export documentation for global shipments;


• Understand container and trucking constraints and adjust planning accordingly.

Inventory Management

• Monitor stock levels at external warehouses;


• Perform stock reconciliations and follow up on discrepancies;


• Align production and packing requirements with demand.

Administrative & Support Tasks