Job Description

Job Description

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

How will you make an impact in this role?

  • Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

  • Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.

  • Deliver to the Employees, Customer and Shareholder metrics as per goals.

  • Support any new init...

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