Job Description
About the role
Join the team at Karcher Cleaning Systems Sdn Bhd, a leading provider of cleaning solutions, as a Customer Service and Customer Care Representative. In this role, you will manage the end-to-end order management cycle, ensuring accurate, timely processing of customer orders while delivering a high standard of support to internal teams and external clients. This role ensures efficient logistics coordination, invoicing, and system data integrity, contributing to operational excellence and customer satisfaction.
Order Entry & Fulfilment
Manage end-to-end customer order processing in coordination with the Sales team.
Enforce correct pricing and discounts according to annually updated guidelines while collaborating with Finance to ensure compliance with customer credit terms.
Prepare delivery notes and all required shipping documents while coordinating the timely shipment of cu...
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