Job Description
We are looking for a fluent bilingual A/R Specialist to join our CFO team in Mexico.
The Specialist will act as the primary point of contact responsible for replying to queries and tickets raised by our customers related to the collections function as well as assisting with those related to billing and other business-related issues.
Build a positive report with our external customers and our internal business partners within the sales and service delivery organization.
Minimize any threat of bad debt by highlighting potential bad payers in a timely manner and proactively act on them or escalate as appropriate.
To comply with Rackspace set processes, procedures, and guidelines
- Act as the primary point of contact for the customer
- billing and payment issues on assigned portfolio
- ensures the collection process is working efficiently by monitoring customers and collecting all money due
- minimize the risk of bad debt
- initiates query resolution by employing...
The Specialist will act as the primary point of contact responsible for replying to queries and tickets raised by our customers related to the collections function as well as assisting with those related to billing and other business-related issues.
Build a positive report with our external customers and our internal business partners within the sales and service delivery organization.
Minimize any threat of bad debt by highlighting potential bad payers in a timely manner and proactively act on them or escalate as appropriate.
To comply with Rackspace set processes, procedures, and guidelines
- Act as the primary point of contact for the customer
- billing and payment issues on assigned portfolio
- ensures the collection process is working efficiently by monitoring customers and collecting all money due
- minimize the risk of bad debt
- initiates query resolution by employing...
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