Job Description

About the role

:

Reporting directly to the Customer Service Manager, this successful applicant will be responsible for assisting with the day-to-day operation of the stores customer service department, to ensure both the smooth operation of the department, as well as provide Drakes promise of exceptional customer service.

If successful, you will be required to assist with managing and coaching the team, completing stock takes, generating rosters + much more!

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

  • POS knowledge is preferred, but not essential
  • Ability to supervise a team
  • Accurate team member rostering
  • Passion and enthusiasm, with a very hands on approach
  • Unparalleled commitment to customer service
  • Excellent communication skills 
  • Ability to liaise with both team members and management
  • A flai...

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