Customer Service Assistant

3 Month Contract With A Local Authority

The Customer Service Assistant plays a key role in supporting the Community Equipment Service at Vision Products by delivering a high standard of customer care and administrative support. The role ensures efficient communication with clients and smooth coordination of equipment deliveries, collections, and repairs, contributing to effective day-to-day operations and positive customer experiences.

Key Responsibilities

• Handle incoming telephone enquiries professionally, courteously, and efficiently, ensuring a high level of customer service at all times.
  

• Assist in schedul...