Customer Service Assistant

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Position Summary 

The Customer Service Assistant (internally referred to as Operations Assistant) position provides customer service and support; is primarily tasked with ensuring candidates are eligible for, and promptly receive, their visa support documents; will answer customer questions; review and update customer applications and documents; screen applications, prospective host companies, and potential overseas partners; as well as assist with international event planning.

This full-time,entry-level position requires attention to detail working across databases, and excellent customer service skills. The work environment is fast-paced, with a successful candidate possessing the ability to learn quickly and to be v...