Customer Service Assistant

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

1) Perform Warehousing Tasks

Perform order processing operations in compliance to rating principles as well as operator variations

Perform documentation for order processing activities

Perform stock transfer / system transaction in WMS

Monitor cargo handling schedules to ensure timelines are complied with

Perform system receipt of cargo

Validate documentation and escalate non-conformities

Identify operational shortfall and escalate

2)Perform Business Continuous Improveme...