Customer Service Assistant

Job Category: Retail & Consumer Products / Retail & Consumer Products

M.J. Bale is Australia's foremost gentlemen's clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.

The Customer Service Assistant at M.J. Bale plays a crucial role in ensuring an exceptional customer experience. Key responsibilities for this position include:

• Assisting customers in a professional and friendly manner, both in person and over the phone
• Processing customer orders, exchanges, and returns with accuracy and efficiency
• Providing product information, styling advice, and assistance with garment fittings
• Resolving customer complaints and concerns to ensure satisfaction
• Maintaining a clean and organized store environmen...