Job Description

Pay: £25,000.00-£25,500.00 per year

Job Description:

WORKING HOURS:

Typically, 5 Over 7 Days- 07:00 - 16:00 OR 10:00 - 19:00

Customer Service Assistant

Overview
We are seeking a dedicated Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering exceptional customer support, handling inquiries efficiently, and contributing to a positive client experience. This role offers an excellent opportunity for individuals with strong communication skills and a passion for helping others. Fluency in both English and Spanish is highly desirable, along with proficiency in data entry and upselling techniques. The successful applicant will be organised, attentive to detail, and capable of maintaining professionalism across various communication channels.

Duties

* Respond promptly and professionally to customer enquiries via phone, email, or live chat.

* Maintain accurate records of cu...

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