Job Description
**JOB SUMMARY**
Interacts with customers; gives information in response to inquiries about accounts, products, and services.
**JOB RESPONSIBILITIES**
+ Takes care and settles customer complaints and special orders
+ Answers customers’ questions regarding product or service and operations or maintenance
+ Receives and processes orders, provides information concerning pricing, changes in service, nature of products and services is at a level of complexity that usually involves up to two years
+ Talks with customers by phone to ensure the best service possible
+ Interviews customers to obtain information and explain available services
+ Investigates and corrects errors, following customer and company records
+ Adjusts complaints concerning billing or services rendered
+ Refers complaints of product or service needs with other departments as required to ensure customer service
**QUALIFICATIONS**
+ High school diploma or the ...
Interacts with customers; gives information in response to inquiries about accounts, products, and services.
**JOB RESPONSIBILITIES**
+ Takes care and settles customer complaints and special orders
+ Answers customers’ questions regarding product or service and operations or maintenance
+ Receives and processes orders, provides information concerning pricing, changes in service, nature of products and services is at a level of complexity that usually involves up to two years
+ Talks with customers by phone to ensure the best service possible
+ Interviews customers to obtain information and explain available services
+ Investigates and corrects errors, following customer and company records
+ Adjusts complaints concerning billing or services rendered
+ Refers complaints of product or service needs with other departments as required to ensure customer service
**QUALIFICATIONS**
+ High school diploma or the ...
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