Customer Service Associate

Posted 2 days ago

Overview

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

Responsibilities

• Organizing and overseeing all marketing events
• Speaking in front of a group of up to 40 people while conducting our marketing workshops
• Conducting one-on-one meetings with potential new clients and closing the sale
• Being the face of the firm and ensuring all prospects and clients are greeted warmly and receive top-notch customer service
• Handling incoming cold calls and registering prospects for workshops
• Directing all other incoming calls and making post-workshop follow-up c...