Customer Service Associate

SUMMARY The Airport Customer Experience Associate help ensure a quality traveling experience for passengers in the airport terminal facilities via interactions with passengers, terminal inspections for cleanliness and function, and other related customer service opportunities. Essential Functions Interacts/Responds to customer inquiries in-person, via email or phone • Assists with terminal inspections for cleanliness and function as needed. • Assist with special functions within the terminal as needed. • Assists with onboarding and familiarizing new Airport Ambassador volunteers • Manages inventory of program assets such as office supplies, literature, uniforms, IT and other program supplies • Performs other similar and related duties as required or directed REQUIRED QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ...