Job Description

Benefits :13th Month Salary + Variable Bonus

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED :

Order & Fulfilment Management

  • Serve as the primary customer interface for order processing, changes, and delivery coordination
  • Ensure timely and accurate processing of customer orders to meet delivery commitments
  • Coordinate with third-party logistics providers to manage shipments and deliveries
  • Update delivery commitments on customer portals for new orders, reschedules, and forecast confirmations
  • Handle sample requests and customer returns, including RMA and credit/debit documentation
  • Maximize monthly billings by aligning deliveries with customer request dates

Forecasting & Inventory Planning

  • Lead forecast planning in collaboration with Sales to understand demand trends and backlog status
  • Translate forecasts into actionable shipment and production plans
  • Manage customer sto...

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