Customer Service B2B - Knowledge Russian

As Sales Support Representative for the CIS Market you are responsible for the following tasks:

• You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales


• Configure the most optimal container/truck load


• Provide support to the Account Managers in your region


• Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists,... in consultation with the account managers


• You act as a central point of contact for the distributors in your region


• You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)


• You will work in close contact ...