Job Description

Job Description:Job: Customer Service Specialist
Location: Bar Hill
Salary £27,000
Monday to Friday
Tempt to permWe are seeking a positive, enthusiastic individual to join our clients Customer Service team in a fast-paced manufacturing environment. This role is ideal for someone with strong communication skills who enjoys working with both internal teams and external customers, and who takes pride in delivering a high level of service.Key Responsibilities
Build and maintain strong relationships with customers via phone and email, developing a clear understanding of their business needs
Respond to customer enquiries, liaising with internal departments as required and providing timely updates
Process customer orders, including PO changes, rescheduling, rework, returns and repairs
Collaborate closely with Production and Purchasing teams to meet delivery commitments, managing shortages and escalations
Communicate and agree order changes internally and externally<...

Apply for this Position

Ready to join Recruit Mint Ltd? Click the button below to submit your application.

Submit Application