Job Description
Description
-Marketing Contact center, they will make calls on behalf of the field reps, they will be trying to set up annual review appointments with their CURRENT customers
-Responsible for aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity.
-The appointment they are setting up is to set appointments to review current policies and/ renew. We want to make sure they are staying up to date and meeting the customer needs.
Skills
customer service, microsoft office, phone support
Additional Skills & Qualifications
Soft Skills:
-Time management skills, able to efficiently handle daily workload in order to hit monthly goals
Job Type & Location
This is a Contract position based out of Bloomington, IL.
Pay and Benefits
The pay range for this posit...
-Marketing Contact center, they will make calls on behalf of the field reps, they will be trying to set up annual review appointments with their CURRENT customers
-Responsible for aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity.
-The appointment they are setting up is to set appointments to review current policies and/ renew. We want to make sure they are staying up to date and meeting the customer needs.
Skills
customer service, microsoft office, phone support
Additional Skills & Qualifications
Soft Skills:
-Time management skills, able to efficiently handle daily workload in order to hit monthly goals
Job Type & Location
This is a Contract position based out of Bloomington, IL.
Pay and Benefits
The pay range for this posit...
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