Customer Service Call Centre Manager

Education & Childcare Services Perth - Northern Suburbs & Joondalup Maximum Term

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Be part of something Special. Be part of Nido.
At Nido Early School, we early childhood is a time of magic and discovery—for children and for the people who surround them. Our commitment to high-quality education is only one chapter of our story. At Nido, the spirit of lifelong learning lives in all of us—from our early schools to our support teams and everywhere in between.
As a Family Experience Lead at Nido, you will play a key role in leading a team of Family Experience specialists to deliver exceptional enquiry management and support for families starting out in their early education journey.
This role ensures that every call is handled with warmth, professionalism, and a deep understanding of Nido's commitment to quality early education and care. The Family Experience Lead is responsible for team leadership, performance management, and fostering a culture of...