Job Description
The Impact You'll Make
As our Customer Service, you'll play a key role in will have the opportunity to provide excellent customer support by managing open orders, analyzing delivery dates, and expediting factory shipments to meet service quality, efficiency, and customer satisfaction targets
Your impact? Success and collaborate with internal teams such as Planning, Fulfillment, Logistics, and Credit Management, as well as with Sales Engineers and external customers.
You'll collaborate with functions and take ownership of responsibilities, helping us move toward a more inclusive future.
What You'll Be Doing
Provide timely and effective support to customers and suppliers via phone and email regarding orders, deliveries, inventory, and transportation.
Resolve inquiries, confirm order data, manage invoice complaints, and open non-conformity cases to ensure customer satisfaction
Create, modify, review, and monitor orders within the SAP system, adhering to established pr...
As our Customer Service, you'll play a key role in will have the opportunity to provide excellent customer support by managing open orders, analyzing delivery dates, and expediting factory shipments to meet service quality, efficiency, and customer satisfaction targets
Your impact? Success and collaborate with internal teams such as Planning, Fulfillment, Logistics, and Credit Management, as well as with Sales Engineers and external customers.
You'll collaborate with functions and take ownership of responsibilities, helping us move toward a more inclusive future.
What You'll Be Doing
Provide timely and effective support to customers and suppliers via phone and email regarding orders, deliveries, inventory, and transportation.
Resolve inquiries, confirm order data, manage invoice complaints, and open non-conformity cases to ensure customer satisfaction
Create, modify, review, and monitor orders within the SAP system, adhering to established pr...
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