Job Description
**Essential Activities**
- Process all site’s Sales Orders (SOs) received from Sales Representative.
- Follow up with US Warehouse on pending SOs to be picked up, together with new BOL’s need to be received.
- Track carrier guides/tracking for orders shipped and received.
- Accurate documentation of each SO in SFIS.
- Maintain Inventory accuracy and report discrepancies.
- Create reports in a daily, weekly and monthly basis to management.
- Communicate internally with Quality team on every quality issue and provide resolution to customer.
- Engaging in active listening with callers, confirming and/or clarifying information and assists in the resolution of concerns.
- Program with Sales Rep on order’s transfer based on priorities and requirements.
- Other duties as assigned.
**Qualifications**
- University graduate or equivalent, Technical Career also acceptable,
- Minimum of six months customer interaction work experience,
- Available to work f...
- Process all site’s Sales Orders (SOs) received from Sales Representative.
- Follow up with US Warehouse on pending SOs to be picked up, together with new BOL’s need to be received.
- Track carrier guides/tracking for orders shipped and received.
- Accurate documentation of each SO in SFIS.
- Maintain Inventory accuracy and report discrepancies.
- Create reports in a daily, weekly and monthly basis to management.
- Communicate internally with Quality team on every quality issue and provide resolution to customer.
- Engaging in active listening with callers, confirming and/or clarifying information and assists in the resolution of concerns.
- Program with Sales Rep on order’s transfer based on priorities and requirements.
- Other duties as assigned.
**Qualifications**
- University graduate or equivalent, Technical Career also acceptable,
- Minimum of six months customer interaction work experience,
- Available to work f...
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