Job Description
Adecco are recruiting for a Customer Service Co-Ordinator to join their clients team based in Newbury.
Key Responsibilities
Act as the main point of contact for customer enquiries
Process customer orders accurately and within required timeframes
Deliver a high standard of customer service, working with internal departments to meet customer expectations
Identify opportunities to upsell or cross-sell products where appropriate
Provide administrative and customer support to the sales team and Key Account Manager
Assist with debit and credit note processing
Handle customer requests, issues, and complaints in a professional and timely mannerAbout You
Previous experience in a customer service role, ideally within a similar environment
Excellent telephone manner with the ability to adapt communication style to different customers
Enjoys working as part of a small, collaborative team
Calm and composed when working under pressure
Highly organi...
Key Responsibilities
Act as the main point of contact for customer enquiries
Process customer orders accurately and within required timeframes
Deliver a high standard of customer service, working with internal departments to meet customer expectations
Identify opportunities to upsell or cross-sell products where appropriate
Provide administrative and customer support to the sales team and Key Account Manager
Assist with debit and credit note processing
Handle customer requests, issues, and complaints in a professional and timely mannerAbout You
Previous experience in a customer service role, ideally within a similar environment
Excellent telephone manner with the ability to adapt communication style to different customers
Enjoys working as part of a small, collaborative team
Calm and composed when working under pressure
Highly organi...
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