Customer Service Consultant

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

As a Faults & Emergencies Customer Service Consultant for our Utilities Campaign, you'll be a critical lifeline during emergencies, guiding customers through potentially life-threatening situations such as live wires in their homes. Collaborating closely with our clients, you'll ensure that customers and stakeholders receive exceptional support through various contact channels. Your primary responsibility will be to provide accurate and timely in...