Customer Service Coordinator

Through your passion for delivering great service and to respond to our customers with pride, it is expected that you will already have good communication skills and the ability to create a rapport with customers / colleagues on all levels, together with the necessary flexibility to work within our dynamic environment, vital to success in this role.

Working Hours: Any 5 in 7 days, 8 hour shifts between 06:00 and 18:00

Salary: £32,000 per annum

Key Duties of a Customer Service Coordinator Include:

To assist in resolving any operational queries

• Organise the CS team to provide short notice absence cover in conjunction with your CSC colleagues
• Cover weekends on a rota basis
• Co-operate with your employer to enable any legal obligations to be complied with
• Bring to the attention of your direct line manager / CSM any perceived short comings...