Job Description
Join our UniLodge team and help to create a friendly environment and great first impressions for our residents and visitors.
What role will you play- Assist all prospective residents/residents and their guests in the most efficient and professional manner, exceeding expectations and delivering a high standard of customer service.
- Support a range of enquiries related to student residency, studies, general needs, and overall wellbeing.
- Take the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed.
- Coordinate and execute administrative duties (including incoming and outgoing mail, filing, etc.).
- A background in reception or hospitality will provide you with a good grounding for this role.
- A passion for delivering exceptional guest experiences.
- Resilience and ability to work under high pressure, and a fast paced...
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