Job Description
Customer Service Executive | £17.00 per hour PAYE | Temporary | East London
My client, a leading organisation within the property sector, is seeking a Customer Service Executive to join their busy team on a temporary basis. This is a hands-on coordination role with supervisory responsibilities, supporting the delivery of an excellent customer experience from handover through to the end of the warranty period.
Responsibilities
Dealing with customer enquiries from purchasers, tenants, agents, and housing associations.
Coordinate remedial works with contractors, ensuring all defects raised within the warranty period are logged, monitored, and completed to agreed timescales.
Maintain and update operative planners and ensure accurate scheduling at all times.
Provide regular updates to customers and stakeholders, conducting follow-up calls once works are completed.
Ensure processes and procedures are followed consistently to deliver a proactive and high-qua...
My client, a leading organisation within the property sector, is seeking a Customer Service Executive to join their busy team on a temporary basis. This is a hands-on coordination role with supervisory responsibilities, supporting the delivery of an excellent customer experience from handover through to the end of the warranty period.
Responsibilities
Dealing with customer enquiries from purchasers, tenants, agents, and housing associations.
Coordinate remedial works with contractors, ensuring all defects raised within the warranty period are logged, monitored, and completed to agreed timescales.
Maintain and update operative planners and ensure accurate scheduling at all times.
Provide regular updates to customers and stakeholders, conducting follow-up calls once works are completed.
Ensure processes and procedures are followed consistently to deliver a proactive and high-qua...
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