Job Description
Customer Service Coordinator
Wrotham
£28,500 + Excellent Benefits
Our client is a leading Repairs and Maintenance business based in Wrotham.
Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis.
The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.
Responsibilities will include:
* Maintain internal CRM and call logging systems with updated information
* Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
* Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs
The ideal candidate will be able to demonstrate:
● Excellent customer service, organisational and administration skills
● Excellent telephon...
Wrotham
£28,500 + Excellent Benefits
Our client is a leading Repairs and Maintenance business based in Wrotham.
Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis.
The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.
Responsibilities will include:
* Maintain internal CRM and call logging systems with updated information
* Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
* Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs
The ideal candidate will be able to demonstrate:
● Excellent customer service, organisational and administration skills
● Excellent telephon...
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