Customer Service Coordinator

Job Opportunity

We are seeking a highly motivated and organized individual to join our team as a Sales/ Admin Assistant. As a member of the Export Sales Team, you will report directly to the Commercial Administration Manager.

About the Role

The ideal candidate will have excellent communication skills, be able to multitask efficiently and possess strong organizational abilities. You will be responsible for interfacing with customers, ensuring professional communication throughout all interactions.

Main Responsibilities:

• Act as a front office point of contact for customers;
• Process customer orders accurately and follow up on commercial offers in a timely manner;
• Closely coordinate with sales, logistics and planning teams to guarantee exceptional customer service;
• Maintain proactive communication with customers through regular updates and feedback sessions;
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