Job Description

Position: Customer Service Agent
Work model: OnSite

Location: Chania Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people?

Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company.

The job:


  • Chatting with customers via phone, messages & email

  • Resolve queries related to orders, refunds, delivery, and platform use

  • Provide professional and empathetic customer service support across all service channels

  • Follow presented response templates and quality standards

  • Perform ad-hoc tasks as required by the...

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